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System Requirements
  • Microsoft Windows: XP, 2000, or Vista (Not available for Mac or Linux)
     
  • Riff Workspace: a free application used to download, categorize, organize and view the interactive lessons.  See the installation directions below.
     
  • Internet connection: to download the license and lessons.

Riff Workspace Installation
  • Click Here to install Riff Workspace version 3.0.1.57
     
  • Select "run" or "open" from the window that pops up.
     
  • After it is installed, start the Riff Workspace application by double-clicking the icon.  You can then download lessons for an order placed using this button:


     
  • Enter the order number and the email address used to place the order:


     
  • In the progress window, select "start".


     
  • When the lessons are finished downloading, you should see a list of your lesson titles:

FAQ (Frequently Asked Questions)

Q: I have a second computer that I transferred the lessons to, but it doesn't work on that computer.
A: If you would like to transfer the lessons to a second computer that you own, send us email via the 'support' link and we can reset the license for your order.  The second computer would need to be connected to the internet to retrieve the lessons.

Q: My computer had to be rebuilt (for whatever reason) and the lessons don't work anymore.
A: Like the previous answer, send us email via the 'support' link and we can reset the license for your order(s).

Q: I get "invalid order number" message when trying to retrieve the lessons for my order..
A: If you are sure that you have entered the correct order number and email address for your order, then this problem can be caused by:
1) your computer is not connected to the internet
2) firewall software is preventing the Riff Workspace application from connecting to the internet.

Q: Does this work on a Mac?
A: No, we do not have a Mac version.

Q: Do you sell CD-ROMs anymore?
A: No, we haven't manufactured CD-ROMs since 2006 and we don't have plans to sell them again.  The downloadable lessons avoid shipping/handling charges and import charges to non-US countries.  They are available instantly after purchase, so there is no waiting for delivery.  The Riff Workspace application will categorize lessons and allow you to mark your favorites.  There is no need to juggle CDs anymore.