Quote: Originally posted by ADMIN:SteveR on 06 May 2007
You're right on how it currently works. We are working on making it more intuitive by building the licensing retrieval into the Riff Workspace application. So that it works more like Rhapsody, Zune, Napster, iTunes and other content download systems. That should help avoid the confusion.
We use the licensing technology built into Windows which many other music and movie content providers use. We use it, not because it's difficult to circumvent, but because we thought it would cause the least amount of problems. We can change it if necessary, but we are not sure of a better system. We are open to suggestions if you know of any.
You need to have an automated process if I need a reissue of a license. I asked for a license reissue Sat.
(Order Number: 10328) Nothing yet. In a 48 hr. period I could have overhauled a PC and reauthorized all my software by the time orders@riffinteractive responds. That is my complaint:timeliness.
It seems that the DRM technology used involves a computer's IP address. So whatever computer I downloaded it, it must be installed on that one.
I also hope you break away from using Internet Explorer.