Quote: Originally posted by ADMIN:SteveR on 09 November 2007

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Specifically, do you not like the downloadable aspect of the new format or the licensing aspect of the new format?

I'm not sure what you mean by "heavily DRM laden". Is there a "lightly DRM laden" format that you recommend? We can certainly look into it.

The downloadable format also avoids swapping CDs every time you want to switch to a different lesson title. The new format will categorize the lessons and allow for bookmarking favorites. This also seemed like a major improvement for the customers.

Steve Roeder
Riff Interactive

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At least with the CDs I could load a video separately. The video window in the new format is too small.

I'm surprised you are not familiar with other authorization schemes. Most offer challenge/response type systems.

All of my Native Instrument products allow 2 seperate installs.

My IK Multimedia products allow 5 authorizations.

You enter a serial # and they give you a code to enter to use their programs.

Then there is Cakewalk who show the greatest trust in their users. It's a serial number and an authorization and not tied into hardware.

I have 3 systems all with recording interfaces. Each one may go through hardware changes. When most of my software asks for a new authorization it's done in a timely fashion through a web page or in the software.

With the CDs I turned them into ISO images and kept them on the hard drive.

Maybe the challenge/response scheme may take too much out of your profits and may not be worth it.

Sometimes paranoia about your product being shared on the net may cost in sales long term. Izotope feared losing a large base of customers when they were going to use PACE authorization.

I love the download format. It's just frustrating to decide which computer I put it on first before sending an email for another copy.

It would be nice if the video screen is larger (or make it pop up to a larger screen). It would be nice if the tab was like most professional tab where you can see the notation.

Despite all of that, Riff Interactive is one of the better learning tools compared to such things like Lick Library and their stuff is the most illegally shared stuff out there.

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MIM Tele
Washburn I64

Quote: Originally posted by ADMIN:SteveR on 17 March 2008

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We could just allow 2 or 5 authorizations like you mention, but it's fairly rare that people need to decide which computer to install to. We can readdress that if necessary.

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That also depends how you define "computer" and how sensitive the DRM is.

Changing a motherboard with a different chipset would be considered a new computer by some DRM schemes. (Microsoft)
Some can be sensitive even upgrading from a 160gb hard drive to a 250gb drive.
Computers and hardware are more affordable and some people change systems within 2 years.

Keep in mind that most companies allow 2 hassle free authorizations because laptops are becoming more powerful and portability is very popular.

I've never had a problem with asking for another RI download it's just the timeliness of waiting for an email.

You can still enlarge that video window a bit more without loss in quality.

It would also be nice if I can click anywhere in the tab and the fingering show up in the neck view. I usually have to slow it down to 50% just to see what fingers are used.

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MIM Tele
Washburn I64